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Terms of Service

Last updated: 9/6/2025

Agreement to Terms

These Terms of Service (“Terms”) govern your use of Built LMS's AI-powered learning management system platform and services (“Service”). By accessing or using our Service, you agree to be bound by these Terms.

Description of Service

Built LMS provides an AI-powered learning management system that enables organizations to:

  • Create courses using AI-generated content and suggestions
  • Deliver personalized learning experiences
  • Track learning progress with intelligent analytics
  • Integrate with existing business systems and tools
  • Access learning insights and performance data

User Accounts

Account Registration

To use our Service, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Keeping your account information current and accurate

Account Eligibility

You must be at least 18 years old and have the legal capacity to enter into these Terms. If you're using the Service on behalf of an organization, you represent that you have the authority to bind that organization.

Acceptable Use

Permitted Use

You may use our Service for legitimate business and educational purposes in accordance with these Terms and applicable laws.

Prohibited Activities

You may not use our Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our Service
  • Use the Service for competitive analysis or benchmarking
  • Share your account credentials with unauthorized parties
  • Create content that is illegal, harmful, or inappropriate

Content and Data

Your Content

You retain ownership of content you upload to our Service (“Your Content”). By using our Service, you grant us a limited license to:

  • Store, process, and display Your Content as necessary to provide the Service
  • Use Your Content to train and improve our AI models (in anonymized, aggregated form)
  • Backup and secure Your Content

AI-Generated Content

Our AI may generate content based on your inputs and data. You are responsible for reviewing and validating all AI-generated content before use. We do not guarantee the accuracy, completeness, or suitability of AI-generated content.

Content Standards

All content must comply with our content standards. We reserve the right to remove content that violates these Terms or our policies.

Subscription and Payment

Subscription Plans

We offer various subscription plans with different features and user limits. Current pricing and plan details are available on our website.

Payment Terms

  • Subscription fees are charged in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days' notice
  • Late payments may result in service suspension
  • You're responsible for all applicable taxes

Free Trial and Free Plan

We may offer free trials or free plans with limited features. These are subject to additional terms and conditions.

Intellectual Property

Our Intellectual Property

Built LMS and its AI technology, software, and content are protected by intellectual property rights. We grant you a limited, non-exclusive license to use our Service according to these Terms.

Feedback

Any feedback or suggestions you provide about our Service become our property and may be used to improve our offerings.

Privacy and Data Protection

Our collection and use of your information is governed by our Privacy Policy. By using our Service, you consent to our privacy practices as described in our Privacy Policy.

Service Availability

We strive to provide reliable service but do not guarantee 100% uptime. We may temporarily suspend service for maintenance, updates, or due to factors beyond our control. We are not liable for any interruptions or losses resulting from service unavailability.

Termination

Termination by You

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

Termination by Us

We may suspend or terminate your account if you violate these Terms or engage in activities that harm our Service or other users.

Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your data according to our data retention policies. You remain liable for any outstanding fees.

Disclaimers

Our Service is provided “as is” without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free or uninterrupted.

Limitation of Liability

To the maximum extent permitted by law, Built LMS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business opportunities, arising from your use of our Service.

Indemnification

You agree to indemnify and hold harmless Built LMS from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of third-party rights.

Governing Law and Disputes

These Terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration in accordance with the rules of [Arbitration Service].

Changes to Terms

We may modify these Terms from time to time. We will notify you of material changes by email or through our Service. Your continued use after such changes constitutes acceptance of the new Terms.

Contact Information

If you have questions about these Terms, please contact us:

Email: legal@builtlms.com

Address: Built LMS Legal Department
123 Learning Avenue
Education City, EC 12345