Privacy Policy

Introduction

Built LMS (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning management system platform and services.

Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Account registration information (name, email address, company details)
• Profile information and preferences
• Course content and learning materials you create or upload
• Communication with our support team
• Payment and billing information (processed securely through third-party providers)

Learning Data

To provide personalized learning experiences, we collect:

• Learning progress, completion rates, and performance metrics
• Time spent on courses and learning materials
• Assessment results and quiz responses
• Learning preferences and behavioral patterns

Technical Information

We automatically collect certain technical information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• Log data and error reports

How We Use Your Information

We use the information we collect to:

• Provide and improve our AI-powered learning platform
• Personalize learning experiences and course recommendations
• Generate intelligent analytics and learning insights
• Process payments and manage your account
• Communicate with you about our services
• Provide customer support and technical assistance
• Comply with legal obligations and protect our rights

AI and Machine Learning

Our AI-powered features use your learning data to:

• Generate personalized course content and learning paths
• Predict learning outcomes and identify knowledge gaps
• Provide intelligent recommendations and insights
• Improve our AI models and algorithms (using aggregated, anonymized data)

All AI processing is designed to enhance your learning experience while maintaining data privacy and security.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

• With your explicit consent
• With trusted service providers who assist in operating our platform
• To comply with legal obligations or protect our rights
• In connection with a business transfer or acquisition
• In aggregated, anonymized form for research and improvement purposes

Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection practices

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and review your personal information
• Correct or update inaccurate information
• Delete your personal information
• Restrict or object to processing
• Data portability
• Withdraw consent where applicable

To exercise these rights, please contact us at privacy@builtlms.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including standard contractual clauses and adequacy decisions.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: