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Cookie Policy

Last updated: 9/6/2025

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and improving our services.

How We Use Cookies

Built LMS uses cookies for various purposes to enhance your experience with our AI-powered learning platform:

  • Essential functionality and security
  • User authentication and session management
  • Personalized learning experiences
  • Analytics and performance monitoring
  • AI model improvements and recommendations

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

Authentication Cookies

Keep you logged in and secure your session

Duration: Session or 30 days

Security Cookies

Protect against cross-site request forgery and other security threats

Duration: Session

Load Balancing Cookies

Ensure optimal performance by routing requests appropriately

Duration: Session

Functional Cookies

These cookies enhance functionality and personalization:

Preference Cookies

Remember your settings like language, theme, and dashboard layout

Duration: 1 year

Learning Progress Cookies

Track your learning progress and course completion status

Duration: 6 months

AI Personalization Cookies

Help our AI provide personalized course recommendations

Duration: 1 year

Analytics Cookies

These cookies help us understand how you use our platform:

Usage Analytics

Collect anonymous data about feature usage and user behavior

Duration: 2 years

Performance Monitoring

Monitor page load times and identify technical issues

Duration: 30 days

A/B Testing

Help us test new features and improvements

Duration: 90 days

Marketing Cookies

These cookies are used for marketing and advertising purposes:

Conversion Tracking

Measure the effectiveness of our marketing campaigns

Duration: 30 days

Retargeting

Show you relevant ads on other websites

Duration: 1 year

Social Media Integration

Enable sharing and social media features

Duration: Various

Third-Party Cookies

We use trusted third-party services that may set their own cookies:

  • Google Analytics: Web analytics and usage tracking
  • Stripe: Payment processing and fraud prevention
  • Intercom: Customer support and communication
  • HubSpot: Marketing automation and CRM
  • Mixpanel: Advanced analytics and user behavior tracking

These third parties have their own privacy policies and cookie practices, which we encourage you to review.

Managing Your Cookie Preferences

Cookie Settings

You can manage your cookie preferences through our cookie consent banner or by accessing your account settings. You can:

  • Accept or reject non-essential cookies
  • Change your preferences at any time
  • View detailed information about each cookie category

Browser Settings

You can also control cookies through your browser settings:

  • Block all cookies or only third-party cookies
  • Delete existing cookies
  • Set preferences for specific websites
  • Receive notifications when cookies are set

Note: Blocking essential cookies may affect the functionality of our platform.

Opt-Out Links

You can opt out of certain third-party cookies directly:

AI and Machine Learning

Our AI-powered features use cookie data to:

  • Personalize course recommendations and learning paths
  • Improve our AI models and algorithms
  • Predict learning outcomes and identify knowledge gaps
  • Provide intelligent insights and analytics

All AI processing respects your privacy settings and cookie preferences.

Mobile Applications

Our mobile applications may use similar tracking technologies, including:

  • Local storage and databases
  • Device identifiers
  • Push notification tokens
  • Analytics SDKs

You can manage these preferences through your device settings and our app settings.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by updating the “Last updated” date and, where appropriate, providing additional notice.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@builtlms.com

Address: Built LMS Privacy Team
123 Learning Avenue
Education City, EC 12345